How Thüga AG digitized its work and project time tracking
Thüga AG needed a structured, legally compliant time tracking solution. With timeghost Time Tracking, Thüga employees now track their work and project hours directly in Microsoft Teams – company-wide and without cumbersome approval processes.
Industry
Energy supplier – leading network of municipal utilities in Germany
Company Size
Large enterprise with 18,000+ employees and over 10 million end customers
Use Case
Legally compliant work time tracking and project time tracking in Microsoft Teams
“The introduction of a digital time tracking system was an important but challenging step for us. In particular, the acceptance of the employees played a major role, as we had previously relied on trust-based working hours. At the same time, it was unclear how the legal requirements would develop. With timeghost Time Tracking, we were able to create a solution that is not only legally compliant, but also easy and efficient to use from the beginning due to its integration into Microsoft 365.”
Kenan Salihovic
HR Generalist · Thüga AG
The Challenges
Before introducing timeghost Time Tracking, Thüga AG faced several critical issues.
Employee Acceptance
Although Thüga had trust-based working hours, employees needed to be convinced of the necessity of time tracking. Many were initially skeptical about the new regulation.
High Administrative Effort
Working hours were tracked using Excel spreadsheets and various manual methods. The result: high effort, erroneous entries, and difficult traceability.
Lack of Standardization
Different departments used their own methods for time tracking. There was no unified, transparent overview for employees and supervisors.
No Microsoft 365 Integration
Working hours were not tracked in the existing Microsoft 365 environment. Employees had to log into separate systems, making the process inefficient.
Unclear Legal Framework
Legal requirements for time tracking had not yet been finalized at the time of implementation. The uncertainty made planning and execution challenging.
Works Council Approval
Compliance with legal requirements was difficult to ensure with the previous solution. A solution had to be found that met the needs of multiple works councils.
The Solution: timeghost Time Tracking in Microsoft Teams
To address these challenges, Thüga AG chose timeghost Time Tracking – a solution fully integrated into Microsoft 365 and Teams for work and project time tracking. Legally compliant, works council approved, and ready to go immediately.
Why timeghost was the right choice
The decisive advantages that made the difference.
Microsoft 365 & Teams integrated
Work and project times are tracked directly in the familiar Microsoft 365 environment. No switching tools, no separate login thanks to Single Sign-On.
GDPR & EU law-compliant
Specifically developed for the high data protection and security requirements of municipal companies. All data is securely processed within the EU.
Central & transparent
Projects and working hours on one platform. Generate reports with just a few clicks.
Close collaboration & support
From initial consultation to go-live and beyond: individual requirements were implemented quickly and efficiently. Intuitive operation without training increased acceptance.
The Results
How Thüga AG benefits from timeghost Time Tracking today.
Legal Compliance Ensured
All legal documentation obligations and data protection regulations are automatically adhered to.
Administrative Effort Massively Reduced
Automated processes replace manual Excel spreadsheets, enabling massive time savings in administration.
Real-Time Transparency
Real-time data on work and project times is always available to managers and employees.
Approved by Three Works Councils
The solution has been approved by multiple works councils, enabling rapid rollout.
Successful Group-Wide Rollout
With works council approvals in place, timeghost was quickly and easily rolled out to additional municipal companies.
Fast Support & Short Paths
Short communication channels, fast response times, and individual adjustments for efficient operations.
“Communication with the timeghost team was always fast, direct, and solution-oriented. Adjustments to our specific requirements were implemented incredibly efficiently, so we didn't just introduce a new system – we received a tailor-made solution that perfectly fits our processes.”
Kenan Salihovic
HR Generalist · Thüga AG
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